PRIVATE BY DESIGN.
This notice describes the personal information our brand sites and staff portal handle, in plain terms, and the choices you have. It applies to borexgh.com and to each brand site under it.
What you send us
When you use an enquiry form or the Ask-now panel we record the details you type: your first name, email address and WhatsApp number if you give them, the message or request itself, and what the request is about — a model, colour and storage size, a capacity, a budget, a location, or a vehicle you are asking us to source.
We also record whether you ticked the consent box, the brand you contacted, the date and time, and which campaign link or page you came from where that information was present in the address you followed.
If you contact a brand on WhatsApp or by phone instead of using a form, that conversation is handled by WhatsApp or your telephone carrier. Their own terms and privacy policies apply to that conversation.
What we measure on these pages
Our own first-party counter records page views, which products or vehicles were seen, searches and filters used, and taps on the WhatsApp and call buttons. Each record carries a random session identifier, the page, the brand and the time.
We store a salted, one-way hash of the visiting network address instead of the address itself, so the record cannot be turned back into an IP number from our data.
Where a brand owner has configured a third-party tag, it loads only on public brand pages. It is never loaded on the staff portal, and no personally identifiable enquiry detail is sent to an analytics platform.
Why we hold it
To answer the enquiry you sent, to confirm current availability, price and terms with the brand team, to prepare a quote or a sourcing request, and to understand which pages and brands are actually useful.
Staff who need the record to serve you can see it. Each staff account sees only the brands it is assigned to, and internal notes written by staff are never shown to customers or published.
Our legal basis
We process the details above on the basis of the consent you give at the point of contact and the steps you ask us to take in response to your enquiry. Marketing contact happens only where you have asked for it.
BOREX World GH operates in Ghana and handles personal data in line with the Data Protection Act, 2012 (Act 843). This notice states our practice; it is not a certificate, a registration number, or legal advice.
Who can see it
BOREX staff accounts on the private portal, scoped to the brand you contacted, and our hosting provider that stores the record on our server. We do not sell enquiry data and we do not hand it to advertisers.
Where a brand later uses a payment, delivery or messaging provider to complete what you asked for, that provider receives only the details needed for that job, under its own terms.
How long we keep it
Enquiry and request records are kept while they are needed to serve you, to honour a quote or order, and to answer a later question about the same conversation. Test and demonstration records are marked and excluded from commercial counts.
Ask us and we will confirm what we hold about you, correct it, or delete it where we have no separate reason to keep it.
Your choices
You can ask for access, correction, deletion, or to stop being contacted, using the WhatsApp or call link on any brand page or the enquiry form here. Ask us not to store your details and we will handle your request by phone or WhatsApp instead.
You may withdraw consent at any time; that does not affect processing already carried out with your consent.
Children
These sites are written for adult buyers and business enquirers. We do not knowingly collect information from a child; if you believe a child has sent us details, tell us and we will remove the record.